Refund policy
Refund Policy
At Trail Brew Brand, we want you to absolutely love your gear. If you're not satisfied, we'll make it right.
Eligible Refunds
We offer refunds for the following:
- Items that were sent incorrectly
- Damaged or defective products
Timeframe
Refund requests must be made within 30 days of the purchase date.
How to Request a Refund
To request a refund, please contact us at support@trailbrewbrand.com with your order number and a brief description of the issue.
Policy Updates
This Refund Policy may be updated at any time without prior notice. For the most current version, please reach out to support@trailbrewbrand.com.
Care & Longevity
For best long-term results, please refer to the washing and care instructions provided with your purchase.